Frequently Asked Questions 

Q. How long have you been in business?
A. We have been in the same line of business for over 21 years.

Q. Which manufactures do you represent?
A. Alexco POS and Cash Register is an authorized dealer for: Sharp, Tec, Datasym, Comtrex, Keystroke, Casio and Samsung.

Q. Do you sale supplies on line?
A. Yes, we do sell supplies on our website.

Q. What is a department?
A. Department is a group of products. Ex: drink, food, accessories.

Q. What is a plu?
A. Plu is a price look up. It is a specific item. Ex: 12oz cook, Marlboro regular boxed.

Q. What is media?
A. Media is method of payment. Ex: cash, check, credit card.

Q. Do you provide merchant services?
A. Yes. We also provide FREE equipment with a 3 year contract, very competitive
Rates for Visa, M.C. and debit, we can connect you to American Express and
Discover Diners, EBT, gift cards and online merchant services.

Q. What is important when you ask for a quote on credit card rates?
A. The most important rates are:
Qualified, mid qualified and non qualified.
Also need to check on monthly fee, batch closed, verbal authorization.

Q. What is an auto batch.
A. Batch is a group of credit card transactions. When it closes the money will be transferred to the merchant checking account. It could be auto closed or in restaurant case it is manually closed after tips editing.